Frequently Asked Questions (FAQs)
About Rosewood Collections
Rosewood Collections is known for its premium handcrafted Chinioti furniture made from solid Sheesham (rosewood). Our designs blend traditional craftsmanship with modern elegance, ideal for luxurious homes.
All of our furniture is crafted in Chiniot, a historic city in Punjab renowned for its woodworking heritage and skilled artisans.
Yes, we have a showroom located in Chiniot where you can view our furniture collections in person.
The brand was founded in 1988 by Nazeer Ahmad, a passionate craftsman from Chiniot who aimed to bring timeless wooden artistry into modern homes.
Product Information
We primarily use Sheesham wood (rosewood), known for its strength, natural grain, and resistance to decay.
Yes, every piece is hand-carved by skilled artisans to preserve traditional Chinioti craftsmanship.
Absolutely. We offer full customization on size, design, polish, and upholstery to match your preferences.
Most of our furniture is delivered fully assembled. For larger items, minimal assembly may be required on-site.
Order & Customization
You can place an order via our website, WhatsApp, or by contacting us directly at 📞 +92 300 421 7137.
Yes, we offer customized solutions based on your requirements, including color, size, carving, and wood type.
Custom orders typically take 2–4 weeks depending on design complexity and order volume.
You may request changes within 24 hours of order confirmation. Custom orders are non-refundable after production begins.
Shipping & Delivery
Yes, we deliver to all major cities across the country through our trusted logistics partners.
For ready stock items, delivery usually takes 5–7 working days. Customized furniture may take longer.
We use foam wrapping, bubble sheets, and wooden crates where needed to ensure safe delivery.
Yes, we provide tracking information via WhatsApp or call once your order is dispatched.
Pricing & Payment
We offer fair market prices based on craftsmanship and material quality. Special discounts are available on bulk orders.
We accept bank transfers, cash on delivery (selected areas), and mobile payments like Easypaisa or JazzCash.
Yes, a minimum 50% advance is required to confirm your order. Balance is payable upon delivery or dispatch.
Currently, we do not offer installment plans, but we are exploring flexible payment options for the future.
After-Sales & Warranty
Yes, we offer a 1-year warranty on structural defects. Wear and tear or misuse is not covered.
Please inspect the item on delivery. If damage is found, contact us immediately with photos to initiate a resolution.
Due to the nature of handcrafted furniture, returns are not accepted unless there's a manufacturing defect.
You can reach us anytime on WhatsApp or call 📞 +92 300 421 7137 for quick assistance.